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Waiting for a seating policy that makes sense
Q: This just feels wrong — what's your take? Should a restaurant with a completely empty community table outside (all of their outdoor seating) and half empty inside tell you there is a 25-30 minute wait (first time) and 10-15 minute wait (second time) but offer for you to wait at the bar? When asked why we were waiting given all the empty seats, they said their kitchen is too small to actually serve in a timely manner if they seated everyone in the empty seats. We said, 'Why not at least seat us and serve us a drink?' They said their bar was too small to get drinks out while we were seated (but, it wasn't too small for us to go stand at the bar while waiting...). We told the hostess that seemed crazy, and she said that was just the way the owner and the chef wanted to do it. Your thoughts? We like the food very much but won't go back.
June 4, 2013