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On the Spot: Travel policy's feeble protections
You're getting down to booking your airline ticket. Because you checked ahead of time — you did, didn't you? — you know how much you will have to pay if you make a change to your nonrefundable ticket. Then you see a glimmer of hope. The airline or the online travel agency is offering you a chance to buy insurance. Maybe that's a hedge against having to pay a change fee that could cost you $200. Is this the answer to your prayers?
October 6, 2013