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On the Spot: Car rentals and the honor system
Question: In looking recently at Enterprise's car rental rates in the Los Angeles area, I notice that it stipulates that the car must remain in California, Arizona and Nevada. I chose another agency that did not have such a restriction. Do they have a tracking device in the vehicle? What are the consequences if I travel to other areas? Also, when I returned a different rental car, this one in Portland, Ore., the agency told me to bring a gas receipt from a station within five miles of the airport to show that the tank was filled. How do they enforce that rule, and how do they know how far I might have driven after refilling the tank? They did not check the receipt when I returned the rental car.
By Catharine Hamm
December 16, 2013