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Only one toilet working aboard airplane: What are the guidelines?
Question: I recently flew back to Los Angeles from New York on American Airlines. About two hours into the flight there was an announcement that all the onboard toilets, except for one in coach class, had stopped working, and so more than 150 passengers had to share one bathroom. How does this happen? Are there guidelines or regulations that airlines should follow in this situation? There was no mention of compensation of any kind, although I won't be flying AA again in this lifetime, so I'm not looking for that. There seemed to be no accidents, and the bathroom at the back coped amazingly well. After we landed, there was a stampede to the toilets in Terminal 4.
By Catharine Hamm
January 13, 2014