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Winter storm cancellations: your 'rights'
Although the big Thanksgiving storm didn't disrupt air travel as much as many expected, a lot of travelers were still inconvenienced -- some seriously, some only slightly. And although that storm is history, winter is just beginning, and you may well face similar situations, somewhere in the country, over the next three to four months. So in advance of any immediate threats, you may well want to consider what happens -- and what rights you have -- when an airline announces massive pre-emptive cancellations in advance of a storm.
December 3, 2013