Verizon cell phone users had issues contacting York-Poquoson-Williamsburg 9-1-1 for about two-and-a-half hours, but it was resolved just before 9 p.m., according to York County public information officer Gail Whittaker.
The 9-1-1 dispatchers could hear the caller, but the caller heard what appeared to be a fax machine, Whittaker said in a news release.
Verizon users during the outage were able to call the non-emergency number at 757-890-3621 or could send a text message to 9-1-1 if there was an emergency.
The issue affected only Verizon Wireless users, Whittaker said.
Verizon Wireless users in Virginia Beach experienced similar problems, according to a city of Virginia Beach news release.