1st Advantage Federal Credit Union won the Best Of Williamsburg award among financial institutions.
To keep their members in-house, keeping them at the top of the credit union's mind is paramount. Paul Szabo, a relationship manager, said what distinguishes his employer is the care with which they approach their members.
"Member service is a key component that sets us apart. We try to go that extra mile."
There are many more options now than when Paul Szabo started with 1st Advantage in 2005.
"Competition has always been there, he said. "More institutions have been coming into the area. It causes us to be much more strategic with the decisions we make."
Since member service is one of the most important factors to attracting and keeping members, Szabo stresses to his colleagues how integral members service is. He plans on continuing such.
"We pride ourselves on the level of member service we provide," he said. "I would call it our top priority."
Address: 4800 Courthouse St, Williamsburg, VA 23188
Hours: 9 a.m. to 5 p.m.
Number: (757) 886-3357