Los Angeles International Airport

Passenger mix-up on flight to Japan caps a year of airline foul-ups

Passenger mix-up on flight to Japan caps a year of airline foul-ups

As air travel controversies go, this one ranks low in violence but high in public relations nightmare potential: A puzzling passenger mix-up, a flight to nowhere and a celebrity couple with a massive social media following.

Passengers on what should have been an 11-hour flight from Los Angeles International Airport to Japan were forced to fly back to L.A. four hours into the trek when the captain of the All Nippon Airways plane learned that someone was onboard by mistake.

The incident probably wouldn’t have become a social media firestorm had it not been for the live commentary provided via Twitter by model Chrissy Teigen, who was flying with her husband, singer John Legend....

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